Are deposits refundable?

Why would we take a deposit?

The purpose of a deposit is to ensure that your intent on renting the limousine is valid and to provide us with some revenue in the event that you were to cancel on us. As soon as your deposit clears, the vehicle is yours for that specific time and date. We immediately begin turning away business for any and all inquiries that come in for that vehicle and date. Therefore, all deposits are non-refundable. As far as bad/inclement weather is concerned, you picked the date not us. We reserved the vehicle for your date at your request. Deposits are not transferrable to another date. time or vehicle. Your deposit is for that specific vehicle at that specific time and location.

Cancelling reservations costs us significantly more revenue than the amount of the deposit. Lost revenue or opportunity cost is extremely costly to us and every business. Cancellations within one week of the reservation will be responsible for the entire contracted price.

During inclement weather, such as snow or ice, all jobs can and will only be done in one of our four-wheel-drive vehicles and a 50% increase in our normal rates. We reserve the right to reschedule the job for a later date and time if the road conditions are unsafe.